To solve the issue, you need to deactivate the Read emails function in the ESET settings. The issue can be caused by ESET antivirus software. The issue is related to Microsoft Outlook 2013. When you receive an email, Microsoft Outlook does not respond anymore and freezes. Freeze After Receiving Email When You Use ESET Antivirus Software The repair of the PST file should be the solution you can do it by the manual in Resolution of general integration issues with MS Outlook - Option 1. The status bar shows that emails are permanently synchronized. The Microsoft Outlook window is correctly displayed, but you cannot click anything. Medium Resolution Freeze During the Synchronization of Emails in Microsoft Outlook How to Get More Information About the Error for Technical Support.Microsoft Outlook Crashes While eWay-CRM Is Being Initialized or User Tries to Open Module List on PC With Higher DPI.Crash Caused by Incompatibility of Graphic Drivers.Slow Opening of Emails and Slow Moving Between Emails in Microsoft Outlook. Freeze Caused by Integration With PBX Using TAPI.Freeze During the Opening of eWay-CRM lists.Freeze After Receiving Email When You Use ESET Antivirus Software.Freeze During the Synchronization of Emails in Microsoft Outlook.In the Resolution part can be found issues that are described and solved. Sometimes, you can experience the Microsoft Outlook freezing - eWay-CRM lists cannot be loaded, the work with the system is very slow and you are unable to do anything.
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